The aim of this seminar is for delegates to learn how to:
- Minimise potential conflict by using positive influencing skills
- Communicate their desired outcomes effectively
- Understand their misunderstandings
- Negotiate effectively
- Manage change
Timetable
1000 What is influencing?
1045 Why influencing matters
1115 Coffee
1130 Influencing and emotional intelligence
1200 Understanding your own influencing style
1300 Lunch
1400 Case studies / real in-house situations
1530 Tea
1600 Questions and feedback
Seminar sub sections
- Current seminars:
- Influencing skills